PRIVACY STATEMENT

The website bunker501.nl is part of and owned by Dutch Firearms trading. Dutch Firearms Trading is the responsible data controller in regards to your personal data conform the European Law General Data Protection Regulation, (Dutch: Algemene verordening gegevensbescherming.)

About us
Our contact details are: Dutch Firearms Trading Kelvinstraat 14a 7474AS Oldenzaal Kvk/CoC: 06077447 

We respect your privacy. Bunker501 in Oldenzaal strives to keep your details safe, respects your privacy and will try their very hardest to keep any information you provide us with confidential. When working with a persons personal details we will follow the legislation, rules and procedures in regard to privacy. In this privacy- and cookie statement we inform you of how we handle your personal details. If you have any questions regarding our privacy- and cookies statement, please do not hesitate to contact us!

Personal data
By using the website and the available functionalities on the website, you will leave certain details with us (this is unavoidable in case you want to order anything with us). This happens with our business to be able to fulfill the business agreement when an order is placed. Data stored can be personal data but also banking and payment information. We emphasize that we only use this data as provided directly by you, or when an order is being processed and data is needed to fulfill the order process.

Data processing
We are only allowed to process your personal data when processed on a juridical basis. We process your personal data because this is necessary to complete the agreement between you and us, conform Article 6(1) sub-paragraph b in the General Data Protection Regulation GDPR. (Dutch: Algemene verordening gegevensbescherming AVG). We are further free to process your personal data for other legitimate purposes, like informing our customers about actualities or edits and/or updates in our services. The juridical basis for this is listed in the GDPR, article 6(1) sub-paragraph f.

Shipping information
To process your order we need your name, e-mail, address, payment information and occasionally a phone number. With this information we are able to ship your order and keep you update on the order and shipping process. We transfer this data to external parties when needed to fulfill your order. For example, shipping companies and our distribution center.

Your account
In <Your Account> at Bunker501 we store the following info: name, address, phone number, e-mail, delivery and payment information and data youve provided with us and your interests (for example when we requested your date of birth). This is a feature we offer you, such that you dont have to fill them in again on every order. We also store your previous orders, so you can easily access them at a later time or date.

Customer service
Youre able to call or chat with us using the Trengowidget on our website. To be able to quickly help you with your questions, we will use the data youve provided with us and we may make notes of chats and/or calls that we will store for future reference. This can be helpful when you call us again at a later time.

Newsletters
It is optional for you to subscribe to our newsletters. This way we will keep you updated on special offers, sales, contests and other news. We provide general newsletters and personal newsletters. De personal newsletters we will construct based on the information you have provided with us, an example could be previous orders youve placed with us. This will hopefully make the newsletters a lot more interesting for you. If you wish to no longer receive any newsletters from us, you can simply unsubscribe from them by clicking the unsubscribebutton at the bottom of our e-mails.

Reviews
We love reviews! And so do our customers! If you would like to review a product youve bought with us, then youre free to select whether you would like to do so with your own name or anonymous as visible to other visitors. Youre also able to select if we can contact you when youve placed a review. We keep track of all reviews placed on our website.

Contests and giveaways
If you enter a contest or giveaway, we request your name, address and e-mail. This way we can actually do the contest and publish and contact the winners afterwards. We also use this to measure the response of our contests and giveaways.

Social media
Bunker501 does not receive any information to access your social media accounts, however we provide the option to like and share messages you find interesting with your friends. If you choose to ask us a message via a social media platform and if we come across your questions we will save your message and the name of your account, so we can later answer your question.

Filing a complaint with the Data Protection Authority
If for whatever reason you are not satisfied with the way we handle your personal data, then you can file a complaint with the Data Protection Authority. The contact details for the Data Protection Agency can be found here 

Changes to this privacy statement
We reserve the right to change and alter this privacy- and cookie statement. Any alterations will be published on our website. We advise you to check our privacy- and cookie statement regularly, so you are informed of any possible changes.

Is your personal data incorrect or do you have any other questions?
Is something wrong with your personal data, would you like to see the personal data youve provided with us or would you like us to remove all of your personal data from our server? Then please contact our <customer service>. We are available 24/7 to help you.

Yes, we do use cookies!
To create the best user experience and a working website, Bunker501 uses cookies. We also use cookies to show relevant ads and enhance your shipping experience. For more information about our cookie statement please follow this link: <Cookie Statement>